Transforming Customer Communication in Financial Services

Date/Time
Date(s) - 24/06/2020
2:00 pm - 3:00 pm

Categories

The webinar is now available to view

Held on Wednesday 24th June at 2pm

to learn about the novastone platform. Deepen engagement with your customers over instant messaging platforms, increasing relevance while maintaining full control, staying compliant and saving on cost.

Learn how to better serve your customers through Whatsapp and other Instant Messaging platforms and…

• move your customer conversations to a secure platform
• communicate with your customers using their preferred channels
• automate your compliance processes
• integrate your Whatsapp conversations and other Instant Messaging apps with your customer management systems
• reduce cost by over 30%
• ensure conversation continuity across instant media channels
• route Whatsapp conversations to the correct customer service team.